Our Guarantee
A Guarantee From Our Family To Yours:
Anthony-Thomas has been making outstanding chocolates since 1952. We are extremely proud of the fact that only the finest ingredients go into Anthony-Thomas Chocolates. It is our goal to completely satisfy our customers with delicious chocolates and outstanding customer service. Our chocolates taste so good that we unconditionally guarantee your satisfaction.
Frequently Asked Questions
What Are Your Customer Service Hours?
What Are Your Customer Service Hours?
Customer Service Representatives are available M-F between 8 am and 4:30 pm to answer any questions you may have. Customer service can be contacted at (877) 226-3921 or by email at customerservice[at]anthony-thomas[dot]com
Is Your Website Secure?
Is Your Website Secure?
Yes. Anthony-Thomas.com uses SSL (Secure Sockets Layering) encryption to ensure your confidential information remains confidential. In addition, it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. If you have any questions or concerns about the security of our website or your account, you may contact us at (877) 226-3921.
What Measures Do You Take To Ensure Food Safety?
What Measures Do You Take To Ensure Food Safety?
We take many steps to ensure the safety of our products. In fact, we take so many steps that we cannot list them all here. However, all of our production processes are validated for food safety. We are an SQF Food Safety Certified Facility. Click"Here"for a copy of our current certificate. The SQF certification program is a globally recognized food safety initiative. You can learn more about the SQF food safety program by clicking"Here".
Do You Offer Tours of Your Factory?
Do You Offer Tours of Your Factory?
We offer toursTuesday and Thursdaybetween 10:00am and 3:00pm. For groups less than 16 people, please schedule online. Large groups of more than 16 may schedule a tour Monday through Friday between 10:00am and 3:00pm by calling 614-272-9221.
How Long Will It Take for My Order to Arrive?
How Long Will It Take for My Order to Arrive?
The majority of our orders are shipped via UPS. Most in-stock items should ship 7-10 business days after receipt of your order. During periods of severe heat, Anthony-Thomas Candy Company may elect to delay shipments in order to ensure they arrive in proper condition. Shipping to hot weather states(Arizona, California, Florida, New Mexico, Texas and Nevada) requires Air Freight. Please note that selecting Air Freight only ensures the package will arrive in proper condition, not that it will arrive sooner.
What is the Best way to Store My Chocolate?
What is the Best way to Store My Chocolate?
Chocolate is best when stored in a cool, dry place. However, it is not advisable to store your chocolate in a refrigerator or freezer as the chocolate may become flavored from other products.
Can I Have an Allergic Reaction to your Chocolates?
Can I Have an Allergic Reaction to your Chocolates?
Our products are manufactured in a facility that processes peanuts, tree nuts, egg, wheat and soy. Although we are careful not to cross-contaminate, these allergens may be present in our products. Between producing, packing, and storing products such as pretzels and graham crackers, gluten may be present in our facility.
Does Anthony-Thomas Have Gluten Free Options?
Does Anthony-Thomas Have Gluten Free Options?
Anthony-Thomas does not independently certify product as gluten-free through a 3rd-party agency. The majority of our products meet the FDA definition for gluten-free being formulated with ingredients that are not derived from gluten-containing grains. Wheat-based or other gluten-containing flours are not used within the production environment.
Products that are Gluten-Free:
- Cherry Cordials (Milk and Dark Chocolate varieties)
- Buckeyes and Peanut Butter Cups
- Pecan and Peanut Dainties (Milk only)
- Molded Chocolate Novelties
- Fudge
- Nuts, Nut Bark and Peanut Brittle
- Caramel Corn and Nutty Caramel Corn
- Peanut Butter and Caramel Bars
- Rosebud Mints
- All Solid Chocolate Bars (Milk, Dark, Bittersweet and White)
The Following Items Contain Ingredients that are Considered to Contain Gluten:
- Covered Graham Crackers (Milk and Dark Chocolate varieties)
- Pretzel Products Including Mini Pretzels, Pretzel Rods, Peanut Butter Pretzels
- Covered Sandwich Cookies (Milk and Dark Chocolate varieties)
- All Enrobed Items Could Have Been Contaminated with Gluten — Creams, Brazil Nut, Citrus Peel and Pineapple
- Crisp Rice/ Crunch Bars and Crunch Dips*
*Barley malt is a sub-component of the crisp rice and is considered gluten-containing.
What Methods of Payment do You Accept?
What Methods of Payment do You Accept?
Online we accept Visa, MasterCard, Discover, American Express, PayPal, Apple Pay, and Venmo.
Our retail locations accept Visa, MasterCard, Discover, and American Express.

